At CrispTech we pride ourselves not only on our ability to source and integrate the world’s best industrial communications, power and protection and LED lighting products, but also our ability to support our customers after they take delivery. Our engineers are constantly being trained internationally to enable them to offer the most sophisticated and up to date advice and technical backup to our customers.
CrispTech is Moxa's Technical Support Centre in Australia and assists Moxa customers from all areas of Australia with the most up to date knowledge on Moxa products. The MOXA Technical Support Certification (MTSC) system was established to guarantee that customers around the world receive the most up to date, on-time assistance with their MOXA products. All MTSC engineers are required to attend regular training sessions, led by Moxa's own technical support experts, and must pass a rigorous battery of tests before being awarded the MTSC seal of approval.
Before you buy we can help you with:
- Product selection
- Application fit
- Network Design
- Integration of other products
And after the sale we support you with a range of technical services including:
- Product support
- Configuration and integration service
- Warranty and RMA
The products we sell are the most robust in the industry and fully backed by strong international warranties.
Contact us and one of our certified MTSC staff will assist you with any technical enquiry about our products.