- Email CrispTech support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , call our office at 07 3120 8700 or fax us at 07 3120 8749. For your convenience, please find a PDF form in the panel to the right.
- Provide all necessary information including:- Part number
- Serial number
- Detailed description of the problem
- Invoice number
- Date of purchase
- Crisptech Support will follow up to obtain and confirm if the unit needs to be returned for repair.
- If the product needs to be returned, CrispTech support will issue an RMA number and all delivery details will be forwarded.
- If applicable, it is the customer's responsibility to back up the configuration file of their devices before sending it. It is also the customer's responsibility to pay for freight charges when returning goods.
- To check your RMA Status, please note your RMA number and email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- Crisptech will include a copy of the manufacturers repair report once final evaluation of the unit has been completed.
